Privacy Policy

1. INTRODUCTION

ECEN INC ("Company," "we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or use ecen.app, including any related mobile application, products, services, features, and communications (collectively, the "Site").

By using the Site, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with this Privacy Policy, please do not use the Site.

2. INFORMATION WE COLLECT

We may collect personal information that you voluntarily provide to us when you register for an account, create or manage a business listing, contact another user through the platform, submit forms, communicate with us, or otherwise use the Site.

We may also automatically collect certain information when you use the Site, such as IP address, browser type, device information, operating system, referring URLs, pages viewed, and dates/times of access.

3. HOW WE USE YOUR INFORMATION

We use the information we collect to operate, maintain, and improve the Site and our services.

4. SMS MESSAGING AND PHONE NUMBER USE

If you provide your phone number to us, we may use it to send transactional SMS messages related to your use of the Site. Both service providers and consumers who create accounts on ECEN may receive transactional SMS notifications related to their account activity and platform interactions.

We do not use these transactional SMS messages for unsolicited marketing. Message frequency varies based on your activity on the platform. Message and data rates may apply depending on your mobile carrier and plan.

You can opt out of SMS messages at any time by replying STOP. You can reply HELP for assistance.

By providing your phone number through the Site, you consent to receive transactional SMS messages related to your account activity and use of the platform.

5. LEGAL BASES AND CONSENT

We process personal information where necessary to provide the services you request, operate the Site, fulfill our contractual obligations, comply with legal obligations, protect our legitimate interests, or based on your consent where applicable.

Where consent is required, you may withdraw it at any time, although doing so may affect your ability to use certain features of the Site.

6. SHARING OF INFORMATION

We do not sell your personal information.

7. COOKIES AND SIMILAR TECHNOLOGIES

We may use cookies, log files, pixels, and similar technologies to remember preferences, analyze traffic, improve user experience, and maintain the security and functionality of the Site.

You can adjust your browser settings to refuse or limit cookies, but some parts of the Site may not function properly if you do so.

8. DATA RETENTION

We retain personal information for as long as reasonably necessary to provide the Site and our services, comply with legal obligations, resolve disputes, enforce our agreements, and maintain business records.

When we no longer need personal information, we will delete it or de-identify it as appropriate, unless a longer retention period is required or permitted by law.

9. DATA SECURITY

We use reasonable administrative, technical, and physical safeguards designed to help protect your personal information. However, no method of transmission over the Internet or method of storage is completely secure, and we cannot guarantee absolute security.

10. CHILDREN'S PRIVACY

The Site is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13 without appropriate consent, we will take reasonable steps to delete that information.

11. THIRD-PARTY LINKS AND SERVICES

The Site may contain links to third-party websites, services, or content. We are not responsible for the privacy practices of those third parties. We encourage you to review their privacy policies before providing them with your information.

12. YOUR PRIVACY CHOICES

To make a privacy request, please contact us using the contact information below. We may need to verify your identity before fulfilling certain requests.

13. UNITED STATES PROCESSING

The Site is hosted in the United States. If you access the Site from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States, where data protection laws may differ from those in your jurisdiction.

14. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date below. Your continued use of the Site after any updated Privacy Policy is posted means you accept the changes.

15. CONTACT US

If you have questions about this Privacy Policy or our privacy practices, please contact us at: